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Fleet Co-ordinator

UK & Ireland

We have an excellent opportunity for someone with workshop experience, or with a vehicle maintenance or airport operations background.

The Role:

Working within TMS, providing telephone support to customers, proactively managing fleet availability and recovery plans in a live 24/7 support centre environment, ensuring a consistently high standard of customer service at all times.

The jobholder will be responsible for handling and resolving breakdowns (including recovery), incidents, defect reporting, progress and status updates, customer feedback and query resolution and  facilitation of communication between customers and the company.

The Person:

  • Good understanding of workshop/operational procedures
  • Understanding of contract, commercial and financial processes
  • Good organisational skills, with attention to detail
  • Customer oriented and delivery focussed
  • Numerate and analytical, with good knowledge of excel and Microsoft office
  • Able to build strong relationships, with ability to deal effectively across all levels
  • Team player, with a ‘can-do’ attitude
  • Able to work under pressure and to tight deadlines

 

This is a shift work position, working 4 on 4 off, with a full rotation of days/lates/nights




Contact Person: Simonetta Sohal

Deadline date for application: 31/01/2022

Apply for this job


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